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5 Star Review by Len S.
5
I've been using H&B for my BMWs for years. I find that they are extremely competent, honest, and always get the job done right. They know BMWs and know how to fix them.
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Exceptional Service

At H&B, we've spent 45 years servicing, tuning, and restoring BMW, MINI, Audi, and Mercedes vehicles. As much as we enjoy working on these fine cars, we also focus on the overall ownership experience. We offer advice about which maintenance items are most important, and how to adjust servicing to the owner’s driving style and budgets: what to do now; what to defer; for how long; and so forth. Tips on tires, types of oil, upcoming models and technologies, known problems and how to avoid them — these are all part of our daily conversations with our customers.

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Berkeley Auto Repair

We work on Audi, BMW, MINI & Mercedes-Benz

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Condition-Based Service

Beginning with model year 2002, BMW began phasing in a new type of service schedule for all its models. The first to get this was the ’02 745i; then the ’04 5-series; then the 3-series, and so on. The idea behind “condition-based servicing” is that the car knows what it will need and will remind you. Its needs will vary according to the amount of time and miles driven, but also according to the kind of driving done: whether mainly on the highway, around town, or mixed

In practice, this results in a variety of different messages on the dash display, from “brake linings” to “cabin air filter” to “brake fluid” to “vehicle check.” The challenge, then, is to piece all these items together in a coherent service plan so that your car’s reliability is maintained with a minimum of surprises. For this purpose, H&B has updated its service menus to integrate the newer “condition-based servicing” approach into regular servicing schedules. This incorporates newer, computer-based diagnostic routines along with the normal safety inspection and servicing

Warranty Service

It’s important that the work done on your car maintains all warranties, in order to avoid unnecessary expense. This is a longstanding concern of ours, and part of the service we offer in order to save you money. We are constantly on the watch for those problems which might fall within the express or mandated warranties or recalls. Please let us know if you have a third party warranty, so that we can consult for authorization with that company in advance of repairs.

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Emerging Technologies

The latest generation of BMW engines has now been on our roads for almost two years. These engines balance fewer cylinders with greater use of turbocharging. Where there were mostly six-cylinder engines in the U.S. models, there are now many more four-cylinder variants; where V-8s had dominated the flagship 6- and 7-series, are now also turbocharged sixes

Best in the Bay Area Resources

Over the years, we at H&B have worked with many people in the car business. We have favorite resources for services as diverse as car audio, detailing, towing . . . pretty much all of the services you occasionally need. These companies are reliable, reasonably priced, and very good at what they do. We are happy to recommend them.

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